Refund & Return Policy

You may request a return within 14 days of receiving your order. Items must be unworn, unwashed, unaltered, in original condition with all tags and packaging.

• Custom-made, altered or made-to-measure pieces.
• Earrings and other jewellery that has been worn, for hygiene reasons.
• Items marked as final sale.
• Gift cards.

Email info@amaljahan.com with your order number and the item(s) you wish to return. We will reply with return instructions and the return address. Items sent back without first requesting a return may not be accepted.

Once we receive and inspect your return, we will email you to confirm approval. Approved refunds are issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable, and return shipping costs are paid by the customer unless the item was faulty or incorrect.

If you receive a damaged, defective or incorrect item, contact us within 7 days of delivery with photos. We will offer a replacement or full refund, including shipping.

For a different size or colour, return the original item and place a new order, or contact us and we will help where stock allows.

Orders can be cancelled for a full refund if they have not yet been shipped. Please contact us as soon as possible.