Customer care
Frequently asked questions
What currency are your prices in?+
All prices are in US Dollars (USD).
Which payment methods do you accept?+
We accept major credit and debit cards and other methods shown at our secure checkout.
How long does shipping take?+
Orders are processed in 1–3 business days. US delivery usually takes 5–10 business days after dispatch.
How do I choose my size?+
Clothing is offered in S, M, L and XL. If you are between sizes or need measurements, email us before ordering and we will help.
Can I return an item?+
Yes — unworn items in original condition can be returned within 14 days of delivery. See our Refund & Return Policy for details.
Will the colour look exactly like the photos?+
We photograph pieces as accurately as possible, but screens vary and handcrafted embroidery may differ slightly from piece to piece.
How should I care for embroidered outfits and jewellery?+
Dry clean embroidered and embellished garments. Keep jewellery away from water, perfume and moisture, and store it in a dry pouch.
Still have a question? Contact us.